My Flex Plan

To adjust the delivery frequency of your hair colour, simply log in to your account and select “Upcoming Order.” Then click the arrow to see “Colour Frequency” and use the + or - icons to adjust to your desired frequency before clicking “Done.”

NOTE: Your frequency and processing date operate separately, so changing the frequency of your Plan will not automatically update the processing date of your next order. Your new frequency will take effect after your next hair colour order.

DID YOU KNOW?

We have a colour-satisfaction guarantee. We'd be glad to send you a complimentary colour reformulation. Just let us know!

Nope! We’re all about keeping it custom, so just like your colour, you have options when placing an order! You will have two choices when ordering, either joining our Colour Plan or ordering your colour one-at-a-time. If you decide to place an order and be on our Colour Plan, you’ll see information about our recurring service during checkout. This just explains that you can skip, modify, or turn off the service at any time through your account or by giving us a call. You can also choose single shipment options if you would like. The biggest advantage of our Colour Plan is that you receive 20% off of every order. The decision is yours.

Delivered on your clock.

Schedule your Colour Case delivery when you want it. Then we send you everything right to your door automatically, so you’re always ready for a touch-up.

Save.

Receive 20% off every order. 

Frequency is up to you.

You're free to skip or cancel your Plan anytime. 

To adjust the schedule for your Plan simply log in to your account and click here, then select the date you would like your order to bill and begin processing.

NOTE: Your frequency and processing date operate separately, so changing the frequency of your Plan will not automatically update the processing date of your next order. Your new frequency will take effect after your next hair colour order. 

To restart your autoship Colour Plan or order a single shipment of your colour, log in to your account and select “Order My Colour.”

To skip your next order simply log in to your account and select “Upcoming Order.” Then click the arrow to see “Skip Order,” and confirm. You’re good to go!

DID YOU KNOW?

We have a colour-satisfaction guarantee. To help, we’d be glad to send you a complimentary colour reformulation. Just let us know. Plus, you receive 20% off all autoshipped items and free shipping on colour—always.

If you would like to turn off your Plan, simply log in to your account and select your upcoming order. Click “Turn Off My Plan,” and follow the prompts.

DID YOU KNOW?

We have a colour happiness guarantee. To help, we’d be glad to send you a complimentary colour reformulation. Just let us know. Plus, you receive 20% off all autoshipped items and free shipping on colour—always.

With a Colour Plan, your colour will autoship to your door for 20% off the regular price. You're free to skip or cancel your Plan, and adjust the frequency, at any time.